Home Hubs
HomeKit Not Working Away From Home: Fixing Remote Access
If everything works at home and fails the moment you leave, your accessories are fine and your home hub is not. Here is how to test it without leaving the house.
7 min read
HomeCare for HomeKit
Find out exactly what’s broken in your HomeKit setup
HomeCare scans every accessory, scene and automation in your home, then tells you what failed, what’s slow, and what’s about to run out of battery.
4.8 / 5
from 286 ratings
No subscription. No in-app purchases.Requires iOS 16.0 or later. iPhone and iPad.
- 4.8 from 286 ratings
- Everything runs on your iPhone
- Used in 22 countries
- Featured on 9to5Mac, MacStories
Your morning routine didn’t run. Which device failed?
The Home app tells you something is “Not Responding” — eventually, and only if you happen to be looking. It won’t tell you when it stopped, which scenes depend on it, or whether the problem is the accessory, its bridge, or your hub. So you power-cycle things at random and hope.
HomeCare answers the question directly.
When did it stop working?
HomeCare records a “Last Time Online” for every failing accessory.
What else does it break?
Every scene and automation that depends on the accessory is listed with it.
Is it the device or the network?
Hub status, network quality and response times are measured in the same scan.
Features
A complete HomeKit toolkit
Nine tools built around one idea: stop guessing which part of your smart home is broken.
Instant diagnostic scan
Tests every accessory in your home and reports what’s unreachable, timing out, or simply not responding. Failing devices show a “Last Time Online” stamp so you know when the trouble started.
Background monitoring
Automatic health checks run in the background and push a notification only when something new breaks — so you find out before your automations do.
Scene & automation testing
Runs each action of a scene individually to pinpoint the exact one that makes the Home app report “Failed”. No more mystery failures.
Real-time logs
Watch every HomeKit state change across your whole home, a single room, or one accessory, with timestamps. Essential when you need to prove a device is misbehaving.
Performance benchmarks
Run repeated test cycles to measure response times and success rates, then compare across devices, brands, bridges and rooms. Export to PDF or CSV.
Cleanup & export
Find automations with broken triggers, conditions or actions, and scenes that do nothing at all. Export your full setup to CSV or readable text as a backup.
How it works
Three steps, about a minute.
- 1Step 1
Scan your home
HomeCare talks to every accessory over HomeKit and measures how each one responds. A full scan of a hundred devices takes seconds in Quick Mode.
Read the guide - 2Step 2
See what’s actually broken
Results are grouped by bridges, devices, scenes and automations — plus hub status, network quality and average response time, so you can tell a dead bulb from a dead network.
Read the guide - 3Step 3
Fix it, then keep it fixed
Each faulty device comes with troubleshooting steps. Turn on background monitoring and HomeCare will tell you the next time something drops off.
Read the guide
See it in action
Native iOS design, light and dark mode, iPhone and iPad.
Swipe to browse
Nothing leaves your iPhone
All diagnostics are performed locally on your device. HomeCare never transmits or stores your accessory names, your home layout, or your automation data — anywhere.
- No account, no sign-up
- No HomeKit data sent off-device
- No ads, no tracking identifiers
Guides
HomeKit troubleshooting guides
Practical, tested fixes for the HomeKit problems people actually run into.
Network
HomeKit and 2.4 GHz vs 5 GHz Wi-Fi: What Needs Which Band
Most HomeKit accessories only speak 2.4 GHz, yet splitting your network is usually the wrong fix. Here is what needs which band, and what to change instead.
9 min read
Automations
Broken HomeKit Automations: Find Them and Delete Them Safely
A broken automation looks completely normal in the Home app. Here is how to find the dead ones, why deleting the wrong ones costs you, and what to do when one refuses.
7 min read
Troubleshooting
HomeKit Says No Response but the Device Works in Its Own App
An accessory that responds in the manufacturer app but not in Apple Home is not broken. The two apps reach it by different routes, and only one of them is local.
8 min read
Troubleshooting
HomeKit Accessory Keeps Disconnecting: Diagnosing Intermittent Faults
An accessory that drops out and comes back cannot be diagnosed by testing, because testing is exactly when it works. Here is how to read the pattern instead.
9 min read
Troubleshooting
HomeKit Stopped Working After a New Router: What Actually Broke
A new router does not break your accessories — it removes the network they were paired to. Here is which settings break HomeKit, and the order to bring everything back.
10 min read
Frequently asked questions
About HomeCare, and about HomeKit in general.
Does HomeCare work with all HomeKit accessories?
Yes. HomeCare reads your home through Apple’s own HomeKit framework, so it sees every accessory the Home app sees — including bridge-connected devices from Philips Hue, Aqara, Eve, LIFX, Meross and Netatmo. It identifies each accessory type and picks a safe test method for it, so testing a lock does not unlock your door.
Is HomeCare a subscription?
No. HomeCare is a one-time purchase of $9.99 with no subscription and no in-app purchases. Every feature — diagnostics, background monitoring, performance benchmarks, the logs viewer, scene and automation testing, and all export tools — is included.
Does HomeCare send my home data anywhere?
No. All diagnostics run locally on your iPhone or iPad. Your accessory names, rooms, scenes and automations never leave the device. There is no account to create and no server holding a copy of your home.
Can HomeCare fix a device that is not responding?
HomeCare tells you precisely which accessory failed, when it was last online, and which scenes and automations depend on it, then shows the troubleshooting steps for that device type. The actual fix — power-cycling, re-pairing, moving the accessory closer to a hub — still happens on the accessory itself. What HomeCare removes is the guesswork about which device to work on.
What does HomeCare need to run?
An iPhone or iPad running iOS or iPadOS 16.0 or later, and permission to access your Home data. It also runs on Apple Silicon Macs and Apple Vision Pro through iPad app compatibility.
Do I need a HomePod or Apple TV to use HomeCare?
No. HomeCare works without a home hub, and will report the hub as unavailable. A hub is required for automations, remote access and most sensor triggers in HomeKit itself, so HomeCare checks its status as part of every scan.
Take control of your HomeKit setup
One purchase, every tool. Diagnostics, monitoring, benchmarks, logs and exports — no subscription, nothing locked away.
$9.99 · one-time purchaseNo subscription. No in-app purchases.
4.8 from 286 ratings
Requires iOS 16.0 or later. iPhone and iPad.